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Overview

At didisbeautycentre.com, we value our customers and strive to provide the best possible experience. We are strictly an online business for now and have pickup zones in Lagos and Abuja for those who choose that option. Please review our refund policy carefully before making a purchase.

• No Refund Policy: Payments made on susanchanel.com are non-refundable. Please ensure your order details are correct before completing your purchase.

• Exceptions: Refunds will only be granted under the following conditions:

  1. Double Payment: If a customer inadvertently makes a double payment, the excess amount will be refunded.

  2. Damaged Goods: If products arrive damaged, a discount will be offered for the next order as compensation. No direct refund will be provided for damaged goods.
  3. Refund Process

     • Request Procedure:

       • Refund requests can be made through email, contact form, or by calling our support team.

       • Customers must provide proof of payment (e.g., receipt or transaction ID).

     • Processing Time:

       • Refund requests will be reviewed and processed within 5 working days.

Need help?

For refund related issues please contact us at:

Email: sales@didisbeautycentre.com

Phone: +234-8027240737

By purchasing from didisbeautycentre.com, you agree to this refund policy. For any questions, feel free to reach out to us.